Get in touch
Reach out to us through our Contact Page for any inquiries, support, or feedback—we're here to assist you!
Frequently Asked Questions
Got questions? Find answers to frequently asked questions about A1D and our AI image editing technology.
How to upscale an image?
1. Go to our a1d Image Upscaler App in Canva
2. Upload the image you want to enlarge.
3. Let A1D increase the image resolution for you with AI.
4. Use the save button to save your upscaled image. Download from Canva if necessary.
Does it give good results on any image?
No AI model, no matter how well it is trained will give 100 percent accurate results. For example the images taken with your phone will not give much improvements in most cases, also the images that have been heavily processed earlier will not improve well. Best results are obtained for web based small images, small design or photos, etc.
Will enhance an image change its size?
Yes, it'll enlarge the dimensions of the photo. It'll also increase the file size. This is because AI Image Upscaler will add more pixels and information to the original photos for denoising. This means the resulting photo may get bigger.
Are my images private?
We respect your privacy a lot. We have made our AI image upscaler and other services in such a way that your images will be immediately auto-removed once editing is done! We do not have any access to your images.
What formats are supported?
JPG, JPEG, PNG, and WEBP file formats are supported. However, we recommend you keep the file size below 10MB and the resolution below 4000*4000 when using the Image Upscaler. For other enhancement tools, the maximum supported image size is 25MB with a resolution below 6000*6000. The file format of the downloaded file after processing will be the same as the uploaded file.
What is your product refund policy?
We currently don't provide refund.